A well-defined need
Project
Migration, security audit, network overhaul. Scope and price agreed upfront.
- Fixed-price quote
- Defined deliverables
- Documentation handed over at the end
Systems thathold up.
SmartWise designs, secures and runs IT for businesses: workstations, servers, cloud and network. One point of contact, and everything is documented.
Environments we work with
- Microsoft 365
- Azure
- AWS
- Linux
- Windows Server
- Kubernetes
- Docker
- Terraform
- Ansible
- PostgreSQL
What we take care of
Part of your IT or all of it. You choose the scope, we take responsibility for it.
Managed IT and support
Workstations, servers and Microsoft 365 accounts looked after every day. Updates get applied, incidents get handled before they stop your team, and your users know who to call.
Cloud and migration
Move to the cloud without downtime, or take back control of a cloud bill that got out of hand. We design the architecture, run the migration and bring costs down.
Cybersecurity
Audits, hardening, access management, multi-factor authentication and tested backups. We make sure you can recover from an incident, not just that one is unlikely.
DevOps and automation
Repeatable deployments and infrastructure described as code. Releases become routine and stop depending on a single person.
Network and infrastructure
Wi-Fi, VPN, firewalls and servers. A segmented, monitored and documented network that any technician can understand.
Advisory and technical leadership
A senior view on your decisions: assessment, roadmap, vendor selection and project oversight, without hiring a full-time CIO.
How we work
Every engagement follows the same four steps. You always know where things stand and what comes next.
Assessment
We inventory your equipment, access and risks. You get a clear report, ranked by priority.
Plan
A costed roadmap, ordered by impact. Nothing starts without your written approval.
Delivery
We carry out the plan and document every change as we go.
Operations
Monitoring, maintenance and a regular review to decide what's next.
What you can count on
One contact who knows your setup
No tickets bouncing between people. Whoever answers knows how your IT is built.
Documentation you own
Access, diagrams, procedures: everything is written down and handed to you. You stay free to change providers.
Security included
It's part of every job, not sold as an add-on.
Commitments in writing
Scope, timing and price are agreed before work begins.
Business IT, since 2018
Since 2018, SmartWise has supported SMEs and technical teams across their entire IT, from the workstation to the cloud.
Our office is in Les Lilas, just outside Paris. We work across France: mostly remotely, on site when it's needed.
- Founded
- 2018
- Office
- Les Lilas, Greater Paris
- Coverage
- All of France, remote and on site
- Languages
- French, English
Three ways to work together
Depending on what you need, we work on a defined project, on an ongoing basis, or as extra hands when you need them.
You have no IT team
Managed IT
We become your IT department. A monthly subscription with a response time written into the contract.
- Support and monitoring
- Scheduled maintenance
- Monthly review
You already have a team
On-demand expertise
A senior engineer to back up your team on a specialist topic, by the day or for a set period.
- Cloud, DevOps, security
- Knowledge transfer
- Billed on time spent
Common questions
Do you work with small businesses?
Yes. Much of our work is with SMEs that have no in-house IT team, or a small one that needs backup.
Do you work remotely?
Most of the work is done remotely, through secure, logged access. On-site visits remain possible when the situation calls for it.
We already have a provider. Can you take over?
Yes. We start with an assessment to recover access and existing documentation, then organise the handover without downtime.
How much does an assessment cost?
It depends on the size of your setup. After a first no-obligation call, you get a fixed-price proposal.
What happens in an emergency?
Managed IT contracts state the response time and covered hours in writing. You know in advance who steps in, and when.
Let's talk about your IT
Describe your situation in a few lines. We'll reply with a first take and next steps.
- Response time
- One business day
- Our office
- 145 rue de Noisy-le-Sec
93260 Les Lilas